Soon our customers will be able to gain and claim loyalty points both online and in our six Pet's Delight shops in the UAE.

To connect your existing shop account to an online account, we need to add your email address. Then, once you've made an online account, wherever you shop with us, the points will be added to the same account.

Alternatively, you can visit the shop and give your email address to our staff.

Please enter your current email address, first name, surname, and contact number to join our loyalty programme online.

If you have any questions or concerns please email

Pet’s Delight is committed to protecting your privacy. We promise to keep all of the information that you share with us confidential. We only collect personal information from customers in order to process billing, fulfill orders, and provide a personal and customized shopping experience. We do not share your information with any outside parties.

Contact Us for Pet Food Delivery, Supplies, and Accessories

Call our customer service team :

If you are new to the internet, or would like to discuss your order with us call us on 800-DELIGHT (3354448) We are online from 8 am - 9 pm Monday-Saturday and 9 am - 9 pm on Sunday and we'd be happy to help.

Email :

If you're having difficulty placing a new order or you want to check the status of your pending order, you can e-mail us at

Please remember that if you are emailing about an existing order, to mention the order number in the email subject box, as this will help us attend to your query much quicker! You will find your order number on the top right-hand side of the confirmation we sent you.

Comments and feedback :

Opinions matter to us, particularly yours. So, if you think we can do something better or you have an idea that you think will help improve our product portfolio or services - let us know!

We undertake :

  • To deal with your feedback fairly, confidentially and effectively.
  • To acknowledge your complaint within 48 hours and provide a likely timescale for resolving it.
  • To keep you updated on progress made.

Store Locations

  • Arabian Ranches 1 Community Centre, Dubai

    10 am to 10 pm - 7 days
    Tel : 04-3618184
    Address : Shop RVCC - B12, Wadi Al Safa 6 - Dubai, UAE

  • Arabian Ranches Souk Community Centre, Dubai

    10 am to 10 pm - 7 days
    Tel : 04-4308512
    Address : Shop GF20, Wada Al Safa 7 - Dubai, UAE

  • The Meadows Souk Community Centre, Dubai

    10 am to 10 pm - 7 days
    Tel : 04-3617767
    Address : Springs, Meadows and, The Town Centre - Dubai, UAE

  • Silicon Oasis - Cedre Villas Spinneys, Dubai

    9 am to 9 pm - 7 days
    Tel: 04-3332868
    Address : Cedre Shopping Centre, Shop 19 - Dubai, UAE

  • Villa Centro Spinneys, Dubai

    9 am to 9 pm - 7 days
    Tel: 04-8768607
    Address : Shop 6, Villa Centro Mall next to Spinneys, Dubai, UAE

  • Umm Suqeim, Spinneys Al Wasl Road, Dubai

    9 am to 9 pm - 7 days
    Tel: 04-3389311
    Address : Umm Suqeim Centre next to Spinneys, Al Wasl Road - Dubai, UAE

  • Waitrose Motor City, Dubai

    10 am to 10 pm - 7 days
    Tel: 04-5754998
    Address : Shop 16, Waitrose Motor City, Green Community - Dubai, UAE

  • The Pavilion Jumeirah Park, Dubai
    with Premium Grooming Facilities

    10 am to 10 pm - 7 days
    Tel: 04-5667143
    Address : Shop 7, The Pavilion Mall,  Jumeirah Park - Dubai, UAE

  • Layan Spinneys, Dubai

    10 am to 10 pm - 7 days
    Tel: 04-5690142
    Address : Shop 9, Spinneys Center, Layan Community, Dubai, UAE

  • Al Raha Gardens Plaza Khalifa City, Abu Dhabi

    10 am to 10 pm - 7 days
    Tel: 02-5574580
    Address : Al Raha Gardens Plaza - Khalifa City A - Abu Dhabi, UAE

  • Waitrose Khalifa City, Abu Dhabi

    10 am to 10 pm - 7 days
    Tel: 02-6211631
    Address : Waitrose - Khalifa City - Abu Dhabi, UAE

Contact Information